We were approached by Palmerston North Airport to help them deliver better customer feedback. We installed an Interactive Digital Kiosk into the airport and located in a high foot traffic area to ensure impact. Using our bespoke operating system we were able to provide a number of on-screen information segments as well as invite users to leave feedback on their experience within the airport.
The campaign worked well, delivering much better user numbers, and giving a much better indication of people's experiences within the airport. This has enabled management to make better decisions, based on facts rather than opinion.
If you're looking to get more feedback from customers and you're considering your options then give us a call, 0800 10 99 88. We would love to discuss your options.
